Transportation services namely, Taxicab services, corporate transfers, Crew transportation, Chauffeur-drive, Airport shuttle, and transfer and Coach charter.
City Link Cabs focuses on transporting customers to and from airports to Gautrain stations within the Gauteng province, as well as to various destinations within Johannesburg, Pretoria, and surrounding areas.
City Link Cabs provides unparalleled personal chauffeur services with a strong emphasis on punctuality and professionalism. We are a road transportation company with our Head offices situated in Sandton, Johannesburg, Gauteng in the Republic of South Africa. We are an established door-to-door shuttle service and taxicab service provider within Gauteng province.
Individuals and corporate contracts can be arranged for weekly or monthly services. Please note that for individual contracts we only accept payment in advance. Corporate organizations are eligible for a thirty-day account payment option. Our dedication to unparalleled safety and customer service has remained unchanged through the years, ensuring growth in our business.
At City Link Cabs it is our mission to become one of the best shuttle service providers and taxicab companies, offering outstanding world-class service across the region, by providing smart, safe, reliable, affordable, and professional passenger transportation services.
We will wow our customers through our continued passion to provide superior taxicab and shuttle services by demonstrating our core values with dedicated team members utilizing innovative strategies.
The most important piece on the board is the CUSTOMER. We view our customers as partners, and we focus on building healthy long-term relationships.
Whenever we are involved in planning the cab and shuttle services along with the client or customers, we routinely suggest and recommend cost-saving ideas that can be considered without hurting the customer’s budget or compromising the quality of service.
Safety is always taken seriously. Our drivers undergo thorough training and retraining to ensure driver safety.
In addition, we employ rigorous screening approaches, including drug/alcohol screening, criminal background checks, personality testing, and medical reviews.
Our vehicle maintenance approach and schedules have enabled us to complete our trips without any mechanical problems or discomfort to the clients or customers.
Our employees are also our brand ambassadors. We, therefore, employ the right people and train them to carry the good image of the company and to be well-equipped to deliver exceptional service.
We cultivate a culture of respect and dignity amongst our team members, and we always encourage them to extend the same ethics. A happy customer means good business for the company.
In the long run, we will be applying statistical models to monitor traffic incidents, mechanical failures, and customer service reviews to verify that our passengers have had a great experience.
Above all, it is through our timeous and diligent approach to these values that we have had a great opportunity to keep growing as a brand.